Renewing your account using an invoice

You can generate an invoice for the amount payable of your subscription. This can be useful if your school isn't able to pay using a credit card.

1. Log in as an administrator, and visit the Settings page.
2. Click into the Billing section.
3. Ensure your subscription interval is correct (yearly or monthly)
4. Click Pay using Invoice. 
5. Your invoice will start to download after a few seconds.

Your invoice will contain the deposit information needed for your subscription to be renewed.

It's important that the reference listed at the bottom of the invoice is used as part of your transfer, so we can identify your payment with the invoice. Failure to do so may result in processing delays.

Payment using an invoice may take several days to process and for your account to reactivate. If you require a faster turnaround or if your account needs to be reactivated urgently, please get in touch with us and we'll see what we can do.

Please note that we no longer accept cheque payments for account renewals.