Events
You can control what staff members are allowed to do across your events from the Staff section in the Settings page.
Staff access
As an administrator, you can customize what staff members are allowed to do once they're signed in from the Staff section in the Settings page.
Actions include:
- create and manage bookings on behalf of attendees.
- cancel existing bookings, including bookings made by attendees.
- set their own breaks or gaps for events.
- for Event Managers, uploading attachments to events.
- for Event Managers, downloading attachments uploaded by attendees from an event.
When these options are disabled, certain features will be hidden when logged in as a staff member.
Cancelling is a sub-permission of managing bookings, so the cancellation option only appears while staff are allowed to manage bookings. Turning off cancellation leaves staff able to make bookings for attendees, but the Cancel booking button, and the option to remove an attendee from an event, are hidden from them. Event Managers and Administrators can always cancel a booking.
Attachments uploaded by attendees can only be downloaded by an Administrator unless enabled, as the contents of the attachments may be considered sensitive depending on the event your school or organization is running (such as identity documents)
If you choose to allow Event Managers to download attachments uploaded by attendees, we recommend ensuring that they follow any sensitive data handling requirements for your school or organization.
All downloads of an attachment are tracked for auditing purposes, and attachments are removed when an event is archived
Event attachments
The attachments feature allows your staff to upload files to an event that can be accessed by attendees, such as campus maps, safety information, or promotional information.
Attachments are managed directly from each event, and are uploaded for that event only. They appear on the event page for registered attendees with access to the event.