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Event ManagersAdministrators

A staff member has left. What should I do?

Remove them from any upcoming events first, then remove them from your staff.

1. Remove them from upcoming events​

Removing someone from your staff deletes all of their bookings without telling the families. So first, for each upcoming event they're part of:

  1. Open the event and go to Settings > Staff.
  2. Remove the staff member, and tick Notify attendees about the cancellation so each family with a booking is emailed.

See what happens if a teacher can't attend for more, including how to rebook families with someone else.

2. Remove them from your staff​

Administrators
  1. Go to the Staff section.
  2. Select the remove button next to the staff member, and confirm.

They can no longer sign in, and they're removed from every event, including past ones. Their bookings on past events are deleted too, so past events' reports will no longer include them. This can't be undone.

Using single sign-on or SCIM?

If your school uses SCIM, staff who leave are deactivated by your identity provider instead. They can no longer sign in, and they can't be removed from the Staff section by hand.