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How do we email all the families at an event?

Send a notification from the event's Notifications page. It's emailed to every family registered for the event, unless you narrow it down.

  1. Open the event and click Notifications in the menu.
  2. Create a new notification, and write a subject and message.
  3. To send it to fewer families, choose one or more dates (families with a booking on those days), or one or more staff members (families booked with them).
  4. Save it, check the number of families it will reach, and send it.

Notifications can only be sent once the event is published.

Who receives it​

Only families who have registered for the event. Families who haven't registered yet, or who have opted out of emails from your school, don't receive it.

To reach families who haven't registered yet, such as when you're sending out invite codes, use your school's own email system.

Does it need approval?​

An administrator can choose whether Event Managers can send notifications at all, and whether their notifications need an administrator's approval first. Both are set under Settings > Staff. When approval is needed, administrators are emailed when a notification is waiting, and the Event Manager sends it once it's approved. Administrators' own notifications never need approval.